5:30-9:30pm | Nov 21 - Dec 31 | 4500 West River Dr NE Comstock Park, MI 49321 - 616.745.9955

FAQs

When can I see Santa?

Santa House Hours: 6-9pm on Nov 30-Dec 2, Dec 7-9, Dec 14-23rd

 

What's new this year?

More lights! Updated and new displays. Plus, the Winter Wonder Walk!


How many people can I bring?

Cost is per carload in your family vehicle for the fee.  (i.e. car, minivan, suv)


Can you explain your prices?

Certainly!  A family vehicle is $22 which would be for your car, minivan or suv.  $30 for limos of any sort, $40 for a minibus, $50 for trolleys and $75 for greyhound/school bus.


What payment types do you allow?

Cash, Visa, Mastercard and Discover


Are there any ways to save on tickets?

Of course! There are also published coupons in local savings magazines.


Are you open on holidays?

Yes! We are open Thanksgiving, Christmas Eve, Christmas and New Years Eve 5:30-9:30.  Our season is November 21 – December 31st this year.


What are your busiest nights?

Our busiest night of traffic are historically the weekends.  Expect lines on these nights, use the restroom before arriving, have plenty of gas in your car, and please have payment ready upon reaching the gates.


How long does it take to go through the light show?

Everyone travels through the light displays at a different pace due to traffic and weather.  Typically, ½ an hour is a good amount of time to set aside.  If you are planning to visit with Santa Claus please allow yourselves at least 1 hour or more.

 

How many lights will I see?

There are over a million lights and 50 animated displays for almost 2 miles.  We are 90% LED lit now!


Can I get out and view the displays?

Unfortunately, no.  Our insurance policy does not allow and for sake of safety please do not exit your vehicle at any time.  Please refer to our Bicicle Blast Event, Red Nosed Run, Winter Wonder Walk, and Memory Lane Train for close up views and photo ops.


Can we take pictures or video the light displays?

Yes! Feel free to take as many pictures as you wish.  The driver of any vehicle must not use a phone to take pictures or video while driving.


How can my visit be more enjoyable?

Dimming your lights, if able. Maintaining a safe distance from the vehicle if front of you.   Moving over to the right if you are feeling rushed so the vehicle behind may pass.  (Busier nights make thee above more difficult)


How can we reserve tickets for the Memory Lane Train?

Under ticket sales you will find options of times and dates to purchase your families tickets.  (Sorry, no refunds.)


Are pets allowed?

Your family pet is allowed to travel the drive-thru show with you but please no pets other than service animals at special events. (i.e. Bicicle Blast, Red Nosed Run, Winter Wonder Walk, Memory Lane Train, and Santa’s Winter Wonderland.


How can I be a sponsor to the Christmas Lite Show?

Please email christmasliteshow@gmail.com to discuss customized sponsorship packages that will provide your organization with excellent visibility while sponsoring an annual family holiday event.

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